We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
For basic repairs, we do have an in-house maintenance team; they are highly trained and equipped to handle basic services up to what we consider a level 3. We have a small yet growing list of contractors that have met or exceeded our expectations. We have negotiated a very reasonable price for working with them. Our agency charges a 10% fee for any service that is not routine, we called this a SERVICE SURCHARGE. Depending on the age and condition of your home and appliance, we may recommend you to use Home Warranty Programs like BGE Home to control cost.
All properties have a full detailed inspection with images annually. We do drive and frequent the property often. We also advise routine preventive maintenance using BGE home for furnace and water heaters. (Extremely affordable service).
Before any vendor is approved to work on site, they must submit a NEW VENDOR PACKET which includes:
- Vendor Information Letter to set up in our software
- Vendor Agency Letter which outlines our procedures for vendors and expectations
- COI with PropertyWize, as additional insured for all vendors
- COI with Workman’s Comp Insurance if business will not be completed by owner of the business.
- W9 For all tax reporting information
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Why Choose PropertyWize?
At PropertyWize, our Core Values of respect and professionalism define how we treat our clients, residents, and our team. Our Values are embedded in the way we operate and in the services we provide.
We are transparent, honest, and consistent. We take pride in our work and act with professionalism. We do what we say we will do and work hard to earn your trust. Our relationships are based on respect and fairness in all our dealings. We take our fiduciary responsibilities seriously and our actions demonstrate our integrity.Visual Demo Presentation
We challenge ourselves to execute flawlessly and to consistently deliver the highest quality of service to our clients. We take our time to understand what our client’s specific needs are and offer customized services that are right for them. We want to be known as a company that cares about clients and delivers superior services for the competitive price.
We are experts specializing in the Greater Baltimore Metropolitan Area and Surrounding counties and can deliver long-term solutions that meet your custom needs. We can help you realize the investors dream which is to keep your property Rented, Collected & Maintained. Our mission is to end your headache and we achieve that by caring for your property as if it were our own.
We are passionate and enjoy what we do. Our philosophy and core values drive our service offerings, pricing and perspectives toward our daily activities. We are intensely focused on serving our clients and helping them achieve peace of mind and their business objectives. Our time horizon is longer than most and we intend to build long-term meaningful relationships.Free Rental Analysis
Areas We Serve
- Owings Mills
- Ellicott City
- Owings Mills
- Federal Hill
- White Marsh